Frequently Asked Questions

Everything you need to know about your journey to glowing skin and stronger hair.

How soon will I see results from taking Absolute Collagen?

While individual results vary, most of our customers report noticing a difference in their skin hydration and nail strength within 2 to 4 weeks, with optimal hair and joint benefits appearing after 12 weeks of consistent daily use.

What is the best way to consume the liquid collagen sachets?

Our high-concentration formula can be taken directly from the sachet or stirred into hot or cold drinks, such as coffee, smoothies, or water. For best absorption, we recommend taking it on an empty stomach first thing in the morning.

How much does shipping cost and how long does it take?

We offer free standard shipping on all subscription orders. For one-time purchases, shipping is calculated at checkout. Orders are typically processed within 24 hours and delivered within 3-5 business days via tracked courier.

Is Absolute Collagen suitable for vegetarians or vegans?

Our current formula contains high-quality marine collagen sourced from sustainably farmed fish, which means it is not suitable for vegetarians or vegans. We use marine collagen because it is absorbed up to 1.5 times more efficiently than other types.

Can I pause or cancel my subscription at any time?

Yes, you have full control over your subscription through your account dashboard. You can pause, skip a delivery, or cancel your plan at any time with no hidden fees or long-term commitments.

What is your return policy for beauty products?

Due to the nature of our ingestible products, we can only accept returns on unopened and sealed boxes within 14 days of delivery. Please contact our support team to initiate a return authorization.