Returns & Exchanges
We want you to feel confident in your skincare journey, which is why we offer a 30-day return policy on all unopened products. If you are not completely satisfied with your Absolute Collagen purchase, our team is here to ensure a smooth and easy return process.
Initiate Your Request
Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack your unopened items in their original packaging, ensuring the product seals remain intact to qualify for a full refund.
Ship It Back
Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing